NICU Cameras Connect Parents & Families With Their Hospitalized Child

NICU Camera Viewing Baby | AngelEye Health

Connect from Anywhere.
Impact Outcomes.

Our CameraSystem™ offers live-streaming video access to your child’s progress, no matter where you are or what device you’re using. This innovative solution also enables care teams to share important updates and heartwarming moments through real-time texts, photos, and videos. This combined approach can help ease the stress and anxiety of parents with children in the NICU or pediatric unit, foster stronger connections when you can’t be at the hospital, and enhance the efficiency of your hardworking staff.
The solution engages parents as essential members of the care team.

family members

256,000 Family Users

family view baby

30.9 Million Cameras Views

116,000+ Messages Sent

Innovation in Hardware, Software & Service

One-Way Messaging​

HIPAA-compliant text, photo, & video messages to parent users

Tools for flexible mounting icon | AngelEye Health

Mounting Consultation

determine optimal mounting options for each unit

Free Spare Camera(s)

based on camera deployment to minimize downtime

Wired or WIFI

networking capability to meet your facility preferences

Real-time Care Updates

The messaging feature promotes consistent communication from the care team, providing greater transparency into the child’s care plan and progress and memorable moments so important to parents.

Benefits for Hospitals

  • Increases satisfaction scores.
  • Encourages continuity and consistency of communication
  • Reduces disruptive phone calls 
  • Customize how long messages are available to parents
  • No prescheduling required
  • Provides complete reporting and analytics are available.

Benefits for Parents

  • Offers flexible viewing options anywhere, anytime.
  • Includes video message replay options.
  • Alerts parents when new messages are delivered.
  • Supports parents’ role as integral members of the care team.
  • Ensures parents don’t miss memorable moments or essential care updates.

What Makes Us Unique

Single Sign-On

ability for staff to log in with their facility domain, ID and password 

Bed Management

integration with hospital EHR to automate camera management process 

Flexible Viewing

available through any browser; free Apps available for any device 

Language Translator

translates the entire platform into 75+ languages (Powered by Amazon Translate) 

Account Management

parents create and manage additional family members’ accounts without sharing personal information 

Donor Recognition

support initial and ongoing fundraising efforts and donor recognition 

AngelEye Solutions Deliver Real Results
In a recent study, messaging capabilities improved communication with parents from 45% percent to 82%, and 80% of users were either neutral or agreed that the AngelEye Solution made communication easy and efficient.

Choose Your Partner with Confidence

Whether you are changing from another system or starting new with AngelEye’s NICU Camera technology, our implementation and support teams include some of the organization’s most seasoned onboarding specialists to help new customers navigate the implementation and adoption of your new solutions.

250+ NICU Partners

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10,000 Cameras Installed

80+ Hospitals Converted

Top 10 Questions & Answers

Answers to your most pressing camera conversion questions.

Why Choose AngelEye Health?

Our Partner stories on why they converted their NICU bedside cameras

Find the Right Partner, a checklist.

How do you choose a bedside camera solution that best fits your unit’s needs?

Support

Keeping your system running is our top priority.

At AngelEye Health, you’re not an afterthought. You’re our only thought because we understand that both staff and parents rely on AngelEye’s solutions to be available when they need them. Our US-based support team delivers unparalleled service and is ready to help when you or your families need assistance.

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Unparalleled Response Times

We strive to respond to every service request within 24 hours. Our actual average response time is 1.7 hours! 

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Timely Ticket Completion

Our goal is to close tickets within 72 hours. Our actual average time to close a ticket is 12.3 hours!

We Take Security Seriously

We know that the security of the systems and data in your hospital is one of your highest priorities. AngelEye is committed to ensuring the confidentiality, privacy, and integrity of all electronically protected health information (ePHI) for our hospital partners. We maintain compliance and proactively address information security and mitigate risk.

Learn more today.

Cloud-Based
EHR Integration
3rd Party Penetration Testing
HIPAA-Compliant
Identity Management
End-To-End Encryption